E-PORTAL :FIND AN EXISTING CASE' RETURN BUTTON LOSES NAV SENDING USER TO A BLANK PAGE
(Doc ID 2523855.1)
Last updated on JULY 22, 2020
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.
When a support case user is looking at multiple cases (one at a time) and using the "Find an Existing Case" return button...after the 3rd try, the user is stuck on a blank (white) page.
This is happening on IE only chrome works fine
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document