EMM: Performance Issue on "OPEN TASK BY DATE" Tile in Mobile Technician Workbench
(Doc ID 2525204.1)
Last updated on APRIL 01, 2019
Applies to:
PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 and later Information in this document applies to any platform.
Symptoms
On : 9.2 version 30, Performance
ACTUAL BEHAVIOR --------------- Performance issue on "Open task By Date" Tile in Mobile Technician Workbench
Performance issue on "Open Date By Tile " in Mobile Technician Workbench. It takes longer than expected (more than 2 mins) or timed out when we have 900+ rows of data when clicking on the "Open task By Date" tile.
EXPECTED BEHAVIOR ----------------------- Should not take a long period of time when opening task by date tile
STEPS ----------------------- The issue can be reproduced at will with the following steps: 1. Navigate to Mobile Technician Workbench 2. Click on "Open task by Date" tile 3. The system takes longer than expected (more than 2 mins) or timed out when we have 900+ rows of data.
Cause
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
