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EAR 9.2: The Cash Drawer Print Receipt Button Creates Report In XML Format Not PDF File. (Doc ID 2525264.1)

Last updated on JANUARY 23, 2020

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Cash Drawer

ACTUAL BEHAVIOR
---------------

Create a new Cash Drawer Receipt, click Save, click Print Receipt button, and instead of a printable receipt displaying, it opens a new window with XML format file. 

Added the WEBLIB_SCM_UTIL permission with full access to the iscripts HTMLAREA.FieldFormula.IScript_isPrintReady and HTMLAREA.FieldFormula.IScript_PrintDoc in user permission list.

EXPECTED BEHAVIOR
-----------------------
Cash Drawer Receipt should be available in PDF Format too.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to : Accounts Receivable -> Payments -> Cash Drawer -> Cash Drawer Receipt
2. Click on Print Receipt button.
3. Expected report format is not displayed.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot print cash drawer receipts in pdf.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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