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User Logged Out of System or Returned to the Search Page After Selecting a Class from Fluid Class Search Results (Doc ID 2525271.1)

Last updated on MARCH 12, 2021

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Curriculum Management - Fluid Class Search

ACTUAL BEHAVIOR
---------------
When a student clicks on a class in the fluid class search results, they are logged out of the system or the page redirects back to the search page. Clicking on the same class from favorites or recently viewed correctly displays the available sections.

EXPECTED BEHAVIOR
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Expect the available class sections to display.

STEPS
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The issue can be reproduced at will with the following steps:
1. Log in to self service as a student and click on Manage Classes Tile.
2. Select Class Search and Enroll from the Navigation Collection.
3. Search for a class then click on the result and get logged out or redirected back to the search page.
4. Click on the same class from the recently viewed section and get correctly transferred to the page listing the available sections.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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