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Pell Reduces to Minimal Amount or Cancels With Edits 9239 or 9129 When LEU > 500 and < 600 (Doc ID 2525893.1)

Last updated on JANUARY 14, 2020

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : Campus Solutions 9 Bundle 49 or later; or Campus Solutions 9.2 PUM Image 9 or later

ACTUAL BEHAVIOR
---------------
When adjusting award packages for students awarded Pell where the LEU is between 500 and 600, the Pell is greatly reducing (such as to $1) or cancelling. Validation edits seen are 9239 if reduced, or 9129 if cancelled completely.

EXPECTED BEHAVIOR
-----------------------
Pell should be allowed to be awarded or maintained at the correct amounts. The behavior is similar to a bug that was supposed to have been addressed in Bundle 49 and PUM 9. It is expected that the awards will reduce below what they normally would be, just not to the extreme degree being observed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to assign awards to students
2. Enter repackaging plan to validate Pell
3. Click repackage

WHAT IS WORKING
-------------------------------
The issue does not affect students whose LEU is < 500


Cause

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In this Document
Symptoms
Cause
Solution


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