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'You have not been assigned to an Advisor or to any Advising Committees' Displayed in Self Service When Student Has Been Assigned an Advisor (Doc ID 2525933.1)

Last updated on JANUARY 30, 2020

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Curriculum Management

ACTUAL BEHAVIOR
---------------
Student has been assigned an advisor, however classic and fluid self service display 'You have not been assigned to an Advisor or to any Advising Committees' when the student clicks to view the advisor information.

EXPECTED BEHAVIOR
-----------------------
Expect the advisor information to be displayed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log on to self service as a student.
2. From the fluid homepage, click the Academic Progress tile.
3. Click on Advisors from the options and the message will display.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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