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Classes Missing from Fluid Class Search Results if Class Status Changes from Tenative or Stop Enrollment to Active (Doc ID 2526513.1)

Last updated on MAY 05, 2021

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Curriculum Management

ACTUAL BEHAVIOR
---------------
When a class that was not indexed before has the status changed from Tentative or Stop Further Enrollment to Active, it is not added to PS_SSR_CLS_TBL_ES.

EXPECTED BEHAVIOR
-----------------------
Expect the class to be displayed in Index Manager and available in class search when the status changes to active.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Make sure Track Admin Changes is turned on for the Fluid Class Search Set up (Set up SACR > Product Related > Student Records > Fluid Self Service Set up > Class Search Setup > Class Search Setup).
2. On Maintain Schedule of Classes, add a new section of a class and set the Status to Tentative and save.
3. Change the class status to Active and save.
4. Check the Class Search Index Manager and the class was not added and it also not displayed in the class search results.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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