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E-PORTAL/E-CA: Getting Error 'Assignment of "1000" to PSPTCSSRVCONF.SEQNUM failed. (2,119)' When Trying To Apply PUM Image Through Change Assistant. (Doc ID 2526539.1)

Last updated on OCTOBER 01, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : 8.56 version, Portal and Change Assistant

When attempting to apply HCM 9.2 PUM Image# 29 through Change Assistant, the following error occurs.

ERROR
-----------------------
Compare From File failed (257,172)
Assignment of "1000" to PSPTCSSRVCONF.SEQNUM failed. (2,119) PTADSDEFNFORRCF.ConfigurationManagedObject.OnExecute Name:ResolveSrvConfCollision PCPC:18320 Statement:299
Called from:PTADSDEFNFORRCF.ConfigurationManagedObject.OnExecute Name:CustomMerge Statement:49

In Application Engine log file, the following error is logged:
Message Reason: &PortalName -EMPLOYEE PortalObjectName - HC_HR_DR_TEAM_FLU_GBL &nMaxSeqNum -999 (0,0) (0,0)
Compare From File failed (257,172)
Assignment of "1000" to PSPTCSSRVCONF.SEQNUM failed. (2,119) PTADSDEFNFORRCF.ConfigurationManagedObject.OnExecute Name:ResolveSrvConfCollision PCPC:18536 Statement:300
Called from:PTADSDEFNFORRCF.ConfigurationManagedObject.OnExecute Name:CustomMerge Statement:49

The issue can be reproduced at will with the following steps:
1. Create PeopleTools Delta Change Package.
2. Run Change Assistant to apply the PeopleTools Delta Change Package.
3. Start the Change Assistant job to apply the PeopleTools Delta Change Package.
4. Error occurs on Comparing ADS project from file step.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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