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E-IB: StartSendMaster Script Returns the Following Exception "java.lang.ClassNotFoundException: org.apache.xerces.dom.DocumentImpl" (Doc ID 2526821.1)

Last updated on MARCH 12, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

ENVIRONMENT
===============
PT 8.56.13
FSCM 9.2


When attempting to run StartSendMaster.sh the following error occurs.


ERROR
=======
java.lang.NoClassDefFoundError: org/apache/xerces/dom/DocumentImpl
at com.peoplesoft.pt.sendmaster.util.ExtendXml.(ExtendXml.java:79)
at com.peoplesoft.pt.sendmaster.SendMasterProperties.init(SendMasterProperties.java:116)
at com.peoplesoft.pt.sendmaster.SendMasterProperties.(SendMasterProperties.java:86)
at com.peoplesoft.pt.sendmaster.SendMaster.(SendMaster.java:538)
at com.peoplesoft.pt.sendmaster.SendMaster.main(SendMaster.java:1726)
Caused by: java.lang.ClassNotFoundException: org.apache.xerces.dom.DocumentImpl
at java.net.URLClassLoader.findClass(URLClassLoader.java:381)
at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:335)
at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
... 5 more


STEPS
======
The issue can be reproduced at will with the following steps:
1. Run StartSendMaster.sh

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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