My Oracle Support Banner

After Opening Workforce Insights Fluid Dashboard, Pivot Grid tiles do not Display any Data (Doc ID 2527105.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Data not displayed on tiles for Workforce Insights

When navigating to the Workforce Insights dashboard in our HCM 9.2 environment current on PUM29, no data is displayed on the tiles. However, after clicking on the tile, the report displays data.

EXPECTED BEHAVIOR
-----------------------
Data should be displayed for each Pivot Grid on the Workforce Insight page

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Workforce Administrator homepage > Workforce Insight tile
2. Only Position Status shows a pivot grid. All other tiles show no data
3. After clicking tiles such as "Current Headcount", Pivot Grid data is shown normally


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.