My Oracle Support Banner

After Clicking External Link Configured to Open in a New Window, 404 - File or directory not found Error Occurs (Doc ID 2527406.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
Getting '404 - File or directory not found' Error Upon Clicking An External Link If It's Configured In Fluid Workcenter To Open In A New Window


When an external link is configured in workcenter to open in a new window, the URL is appended by "&ICAJAXTrf=true " & causes 404 error upon click on the link from fluid work center

Steps to Replicate:
1. In PIA navigate to Enterprise Components > WorkCenter/Dashboards > Configure Pagelets. Open any work center.
2. Go to Links tab - 'Other Links' Link group & add a link to an external URL with option selected to Open in New Window
3. Save and Activate Links Settings
4. Go to WorkCenter & click on the the new link to access external URL from workcenter

404 - File or directory not found



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.