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Charge Reversal Fails with 'Error detected from Posting Call Program. No Data Posted (14816,801)' (Doc ID 2527409.1)

Last updated on JULY 02, 2019

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On Campus Solutions an error occurs when reversing a charge from a student's account using Charge Reversal. 

From the online Charge Reversal,  the end user sees an error "Error detected from Posting Program Call. No data posted. (14816,801)".

A COBOL trace of the Charge Reversal process shows a different error.


ERROR
-----------------------
14816,85
Cannot post this charge.
To post a charge, the item type requires that the amount be greater than or equal to zero.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Student Financials, Charges and Payments, Reversals, Reverse Charge;
2. Select an emplid;
3. Select the charge to be reversed;
4. Enter the reversal reason;


PeopleSoft Enterprise Campus Solutions Community  Support Blog  Information_Centers  Maintenance_Advisor 

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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