Charge Reversal Fails with 'Error detected from Posting Call Program. No Data Posted (14816,801)'
(Doc ID 2527409.1)
Last updated on JANUARY 26, 2024
Applies to:
PeopleSoft Enterprise CS Student Financials - Version 9 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
On Campus Solutions an error occurs when reversing a charge from a student's account using Charge Reversal.
From the online Charge Reversal, the end user sees an error "Error detected from Posting Program Call. No data posted. (14816,801)".
A COBOL trace of the Charge Reversal process shows a different error.
ERROR
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14816,85
Cannot post this charge.
To post a charge, the item type requires that the amount be greater than or equal to zero.
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Student Financials, Charges and Payments, Reversals, Reverse Charge;
2. Select an emplid;
3. Select the charge to be reversed;
4. Enter the reversal reason;
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |