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'DECIMAL DIVISION BY ZERO OCCURRED' Error on Fluid Academic Progress Tile (Doc ID 2527434.1)

Last updated on DECEMBER 27, 2019

Applies to:

PeopleSoft Enterprise CS Academic Advisement - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Academic Advisement Report

When a student with a zero GPA (running against an Advisement Report that has a minimum GPA-required requirement) selects on the Academic Progress facet to view their Advisement Report, they will get a 'Decimal division by zero
occurred' error.

The student is unable to view their Advisement Report.


ERROR
-----------------------
Decimal division by zero occurred.
SAA_ACADEMIC_PROGRESS_FL.COMPONENTS.SAA_ACAD_PROG_FL.OnExecute
Name:LoadAcademicProgress PCPC:143848 Statement:1345
Called from:SAA_ACADEMIC_PROGRESS_FL.COMPONENTS.SAA_ACAD_PROG_FL.OnExecute
Name:InitializeReport Statement:1440
Called from:SAA_ACADEMIC_PROGRESS_FL.COMPONENTS.SAA_ACAD_PROG_FL.OnExecute
Name:SAA_ACAD_PROG_FL_Activate Statement:79
Called from:SAA_ACAD_PROG_FL.Activate Statement:3
A division by zero occurred. Review the PeopleCode being executed to
determine why the error occurred. Make sure that zero values are checked for
and that appropriate error handling exists.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Campus Solutions as a student and navigate to the fluid Student Homepage.
2. Click on the Academic Progress tile.
3. Error will occur for some students who have no or all in progress classes and no GPA.


Cause

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In this Document
Symptoms
Cause
Solution
References


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