EEX92: Denied Prepaid Expense Subtracted Twice Causing Incorrect Totals
(Doc ID 2528696.1)
Last updated on JANUARY 28, 2025
Applies to:
PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
On : 9.2 version, Approvals
STEPS
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1. Create an expense report with multiple lines including multiple prepaid lines.
2. Make sure at least one of the prepaid lines is a duplicate of a previous expense report.
3. Log in as Approver and see the duplicate and the Privilege template allows them to change
from Prepaid to Personal or Cash so that the line can be denied then back to Prepaid.
4. This causes the Amount Due Employee to be incorrect as the system subtracts
out all Prepaid lines then all Denied lines (double accounting for the Denied Prepaid)
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |