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Candidate Gateway - Careers Page Issues Error After Clear Search Button Is Clicked (Doc ID 2529165.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

HCM HR 9.2


Problem Summary
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Candidate Gateway - Careers page issues error after Clear Search button is clicked.

Steps to Replicate
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1. When applicants perform a search in CG then click the Clear Search button, the spinning wheel icon appears to indicate the system is processing.
2. Then, it disappears which is interpreted that the action is complete.
3. However, the search values are not cleared and users are able to click the button again or click facets results, etc.
4. After clicking the Clear Search a second time, the search now clears.
5. Any button the user clicks issues this error message:

"First operand of . is NULL, so cannot access member bol_savedSearch. (180,236) HRS_SEARCH.SearchFramework.CandidateGatewayJobSearchFL.OnExecute statement 204, called from PTS_SRCH.PTS_NUM.FieldDefault Statement 3."
Happens to all applicants.

Error Codes
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180, 236

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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