How to Enable FLOW Diagram Buttons on Dialog Designer When Creating a New Dialog?
(Doc ID 2529771.1)
Last updated on JANUARY 07, 2020
Applies to:PeopleSoft Enterprise CRM Online Marketing - Version 9.2 and later
Information in this document applies to any platform.
Customer is only able to use flow actions of Date/Time Trigger and External Event Trigger when designing the flow for an online dialog. They are attempting to create a flow for a case survey using an AAF policy as the external event trigger. The AAF policy will trigger an email to the case contact with the URL for a landing page which will produce the web document created for the survey.
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