Pell Awarded When Not Eligible
(Doc ID 2529789.1)
Last updated on JANUARY 30, 2020
Applies to:
PeopleSoft Enterprise CS Financial Aid - Version 9 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
On : Campus Solutions 9 or 9.2
ACTUAL BEHAVIOR
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When packaging Pell, a student is assigned Pell even though they are not eligible based on EFC or prior bachelor's degree. The most common scenario observed is with a trailing summer term: where students are awarded Pell in the summer after not being awarded in the academic year; OR they are awarded in the academic terms when the summer term is active.
EXPECTED BEHAVIOR
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Should not be awarded the Pell
STEPS
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The issue can be reproduced at will with the following steps:
1. Enter packaging plan
2. Click retrieve
WHAT IS WORKING
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The issue may not affect all students in the described scenarios, just some
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |