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Pell Awarded When Not Eligible (Doc ID 2529789.1)

Last updated on JANUARY 30, 2020

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : Campus Solutions 9 or 9.2

ACTUAL BEHAVIOR
---------------
When packaging Pell, a student is assigned Pell even though they are not eligible based on EFC or prior bachelor's degree. The most common scenario observed is with a trailing summer term: where students are awarded Pell in the summer after not being awarded in the academic year; OR they are awarded in the academic terms when the summer term is active.

EXPECTED BEHAVIOR
-----------------------
Should not be awarded the Pell

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enter packaging plan
2. Click retrieve

WHAT IS WORKING
-------------------------------
The issue may not affect all students in the described scenarios, just some



Cause

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In this Document
Symptoms
Cause
Solution
References


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