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Why is the "Last Modified" Date on Solution Page Updating When User Uses The Solution In Case? (Doc ID 2530953.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise CRM HelpDesk - Version 9.2 and later
Information in this document applies to any platform.

Goal

Why does "Last Modified" Date/Timestamp change when a solution is attempted on a case?
 

Solution

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In this Document
Goal
Solution
References


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