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Error When Clickinig on "GET E-SIGNATURE STATUS" To View Document Signature History. Function: SQLExec Error Position: 46 Return: 1704 - ORA-01704: string literal too long (Doc ID 2531232.1)

Last updated on JANUARY 17, 2020

Applies to:

PeopleSoft Enterprise SCM Supplier Contract Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

ISSUE:
--------
When the messages related to the DocuSign process exceeds a certain number of characters, the process fails due to update error to CS_DOC_HDR.CS.COLLAB.COMMENTS
 
Steps:
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1. Import any pdf file in Document Management (Supplier Contracts-->  Create Contracts and Documents-->  Document Management)
2. Click on "Prepare and Route for e-Signature"
3. Enter e-mail id and send document for signing
4. From email review document for more than 20 times
5. re-open document and click on "get e-Signature Status"

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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