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E-SEC: Unable To Connect 2-Tier Or Start Application Server error: 404 - ORA-01017: invalid username/password; logon denied due - due to unreadable characters ƒ‘žŒ> (Doc ID 2532036.1)

Last updated on AUGUST 28, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.


Unable to connect 2-tier or start application servers.
The following error occurs.
SQL Access ManagerSQL error. Stmt #: 2 Error Position: 0 Return: 404 - ORA-01017: invalid username/password; logon denied

In Application Server log file, the following is logged:
RC=404 Dur=1.429183 Create Connection Info=Primary/FS92UAT/ƒ‘žŒ>/ Handle=0000000000000000

The issue can be reproduced at will with the following steps:
1. Try to Open Application Designer or DataMover; or
2. Try to start Application Server
3. Error is shown.


Connect ID / Access ID were accidentally updated/encrypted using binaries of PT 8.56.15.  


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