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Update Team Information Grids Load Twice - Freeze If Clicked Before 2nd Load Complete (Doc ID 2533029.1)

Last updated on DECEMBER 06, 2019

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other

ACTUAL BEHAVIOR
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When navigating to the different transactions in the Update Team Information tile, the grid loads itself twice. The first time, it is not formatted properly, and the second time the formatting is corrected. There is a small time gap (0.5 - 3 seconds) between the two loads in which a user can click one of the grid rows. If they do, the page becomes unresponsive to any action, and they have to reload the Tile completely.

EXPECTED BEHAVIOR
-----------------------
Grid will load once, and not become unresponsive if user clicks a row.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate MSS Fluid Home Page -> Update Team Information tile
2. Click between the different transactions to see the grid loading twice each time
3. Click one of the grid rows while the second load is still going. After the second load finishes, the page will become unresponsive.

Cause

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In this Document
Symptoms
Cause
Solution
References


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