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EPY: Box 14 Items for Prior Years not Printing when Customer Specified Values for 14C/D/E (Doc ID 2533605.1)

Last updated on APRIL 23, 2019

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On: PeopleSoft Enterprise HCM 9.2 - Payroll for North America Year End 


Customer had Company specified values in 2017 for Box 14 C, D and E.  PeopleSoft now delivers values for these boxes as of year end 2018.  When making corrections to these boxes in the 2017 year, the values are appearing on W-2c Box 19/20, but the customer is expecting these corrections to appear in Box 14 C/D/E.


STEPS to REPLICATE
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a W-2c Correction for EE011608 for boxes 14C/D/E amounts.
2. Run W-2c Print job PYYEW2C
3. Note that the amounts/labels are being printed in Box 19/20 rather than Box 14

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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