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EAR 9.2: AR_PAYLOAD.PRCS_DTL.UPD_CUST Abends with ORA-01427: single-row subquery returns more than one row Error (Doc ID 2533620.1)

Last updated on APRIL 22, 2019

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 Image #29

Interfaces


AR_PAYLOAD.PRCS_DTL.UPD_CUST ABENDED with error.  This happens when the cust_id provided in the lockbox file is different than the cust_id associated to the item in the PS_ITEM table.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Receive lockbox file
2. Run AR Payload


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot process LockBox files received.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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