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E-FLUID: Personalize Homepage-Rename Error (Doc ID 2535223.1)

Last updated on DECEMBER 12, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : 8.56 version, Fluid UI

Personalize Homepage-Rename Error

When a user creates their initial homepage in 9.2 (PT 8.56), the are limited to 30 characters. However, when a user attempts to rename a homepage, the character limit is not in place and allows the user the rename the homepage beyond the 30 character limit. When the users clicks 'Save', they receive an error of ' Error saving Homepage'. The user can go back into the Personalize Homepage screen and the Homepage will appear as renamed but it does not transfer over to the homepage name on the top of the screen. We have been able to replicate this error in the DEMO environment.

ERROR
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'Error saving Homepage' message




STEPS
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When a user creates their initial homepage in 9.2 (PT 8.56), the are limited to 30 characters. However, when a user attempts to rename a homepage, the character limit is not in place and allows the user the rename the homepage beyond the 30 character limit. When the users clicks 'Save', they receive an error of ' Error saving Homepage'. The user can go back into the Personalize Homepage screen and the Homepage will appear as renamed but it does not transfer over to the homepage name on the top of the screen. We have been able to replicate this error in the DEMO environment.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are getting confused with the error and the homepage rename.

Cause

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In this Document
Symptoms
Cause
Solution
References


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