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Delegated Access Is Not Working For The Proxy User At First Time (Doc ID 2536294.1)

Last updated on JULY 10, 2020

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9 and later
Information in this document applies to any platform.

Symptoms

Delegated access is not working for the proxy user when logging in for first time. The following error is encountered:

ERROR
-----------------------
You are not authorized for this page..

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Delegate provides proxy with access.
2. Email is sent to proxy with link.
3. Proxy registers using Create Account with information provided in email.
4. Proxy accepts terms and conditions.
5. Same user tries to access Emergency Contacts component, but gets error.


Due to this issue, proxies cannot log in successfully the first time.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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