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E-PIA: PeopleSoft Menus Are Not Showing Up Properly. Page Looks Garbled And Menus Are Not Rendered Within The Pagelet. (Doc ID 2536311.1)

Last updated on DECEMBER 07, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : 8.56 version, PIA Core Technology

Issue reported on HCM 9.2 PUM Image# 16 on PT8.56.07.
Classic user interface.

Network infrastructure through Secure Pulse OS 8.3R3.

Menus and Pages do not render correctly when the system is accessed through a hot spot.
PeopleSoft Menus Are Not Showing Up Properly. Page Looks Garbled And Menus Are Not Rendered Within The Menu Pagelet.

Fiddler trace reported a number of 403s (Forbidden), when trying to access css, images and javascripts.

Session cookie was not established.


The issue can be reproduced at will with the following steps:
1. Login
2. Check menus and pages are not rendered as expected.
    Page Looks Garbled And Menus Are Not Rendered Within The Menu Pagelet.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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