Fluid Back Button On Share My Information Component Returns User To A Search Page
(Doc ID 2536331.1)
Last updated on JANUARY 25, 2024
Applies to:
PeopleSoft Enterprise CS Campus Self Service - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
The application back button on the SSS_SAVE_CONFIRM page sometimes returns users to the component search page for SS_CC_DA_SHARE_DTL.
It is expected that the application back button will return users to the Share My Information Summary page (SS_CC_DA_HDR)
The issue can be reproduced at will with the following steps:
- Navigate to Self Service > Share My Information
- Click 'Delegate Access to New Contact'
- Click 'I accept' on the terms and conditions page.
- Enter all required fields (contact name, relationship, e-mail address) and select at least one transaction, then click save.
- Click 'OK' when shown the e-mail notification sent prompt.
- On the Save Confirmation page, do not click OK. Instead, click the Back button.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |