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EAP: Copy PO Button, PO ID and PO Number grayed out on Incomplete Voucher (Doc ID 2536951.1)

Last updated on NOVEMBER 26, 2019

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Voucher is created but since don’t have the PO information that should be copied onto the Voucher, select “Save For Later”. Once the PO is found, unable to add the PO Unit and PO Number onto the Incomplete Voucher since these fields, along with the Copy PO button, are grayed out on the Voucher > Invoice Information page.

Still able to copy a PO or Receipt onto the Voucher using the Copy Worksheet but this will not copy the PO onto the Voucher Header (PS_VOUCHER).

Expect to be able to populate the PO Unit and PO Number field and use the Copy PO button since no PO information has been copied onto the Voucher yet.

STEPS
1. Create a PO
2. Dispatch the PO
3. Create a Voucher for the same Supplier on the PO
4. Click Save For Later
5. Voucher is saved with the “Incomplete Voucher” box checked
6. PO Unit, PO Number and the Copy PO button are still enabled on the Voucher > Invoice Information page
7. Exit the Voucher
8. Re-display the Voucher
9. On the Voucher > Invoice Information page, Incomplete Voucher box is still checked
10. PO Unit field, PO Number field and the Copy PO button are now grayed out

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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