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When Adding an Ad-Hoc Aprover in Preview Approvals Page, the system will remove it when clicking on Save & Submit the Requisition (Doc ID 2537062.1)

Last updated on DECEMBER 23, 2019

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Issue
---------------
When Adding an Ad-Hoc Aprover in Preview Approvals Page, the system will remove it when clicking on Save & Submit the Requisition

STEPS
-----------------------
Scenario1:
1)create special request item
2)checkout and click on preview approvals link
3)Add Adhoc Approver,return
4)Save & Submit-Adhoc approver is retained on workflow map .Issue not replicable.

Scenario2:
1)create special request item
2)checkout and click on preview approvals link
3)Add Adhoc Approver, return
4)Change quantity field of special request item
5) Preview approvals link-Add Adhoc Approver again, return. This is expected functionality
6)Save & Submit-Adhoc approver is retained on workflow map .Issue not replicable.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Significant Business/Audit issue for approval process, used in our organization.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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