Approval Chain Goes to Error Step After Submitting Intermittent FLMA Child Absence Take (Doc ID 2537078.1)

Last updated on NOVEMBER 26, 2021

Applies to:

Symptoms

After following ABMGT: Setup considerations for Extended Absence (Doc ID 2430929.1) to setup Intermittent FMLA Absences, users are able to submit the parent extended absence. However, AWE related errors are observed in the Approval Chain after submitting the corresponding child take.

ERROR
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No Approvers Found

Error Step

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigation: Enterprise Components > Approvals > Approvals > Approval Process Setup
2. Approval Chain for Preview User shows:
Step was skipped due to 'No Approvers Found' with User List: Absence By SupervisorId
3. Transaction was routed to Multiple Users on an Error Step

Changes

Cause

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