E-ES: Cannot decrypt PDF, the password is incorrect, AE failed at PTSF_GENFEED.ES_STAT.Step01 (Doc ID 2537304.1)

Last updated on APRIL 04, 2025

Applies to:

Symptoms

PeopleTools: 8.56
Elasticsearch: 6.1.2

When attempting to build a search index
the following error occurs.

ERROR
-----------------------
[2019-04-16T09:31:04,064][DEBUG][o.e.a.a.i.m.p.TransportPutMappingAction] [CSx4O-k] failed to put mappings on indices [[[orcl_es_defaultindex_fsdev/3dWQaPTGTj-NIs6HE6nyBg]]], type [ptportalregistry_fsdev]
org.elasticsearch.index.mapper.MapperParsingException: No handler for type [string] declared on field [ORCL_ES_ENG_all]
at org.elasticsearch.index.mapper.ObjectMapper$TypeParser.parseProperties(ObjectMapper.java:274) ~[elasticsearch-6.1.2.jar:6.1.2]
at org.elasticsearch.index.mapper.ObjectMapper$TypeParser.parseObjectOrDocumentTypeProperties(ObjectMapper.java:199) ~[elasticsearch-6.1.2.jar:6.1.2]

The AE_PTSF_GENFEED process shows that the search index contains return results:
 - Total documents processed is 1568159 and Total rows processed 60073164 (262,3097)
However, since errors were encountered during the search index build process, the overall process ended with a status of "No Success", and the AE_PTSF_GENFEED_{pid}.std file contained the following errors:
 - (0,0) PTSF_GENFEED.ES_STAT.GBL.default.1900-01-01.Step01.OnExecute PCPC:3448 Statement:30
 - Process 612369 ABENDED at Step PTSF_GENFEED.ES_STAT.Step01 (PeopleCode) -- RC = 24 (108,524)

ESCLUSTER.LOG shows: 

nested: EncryptedDocumentException[Unable to process: document is encrypted]; nested: InvalidPasswordException[Cannot decrypt PDF, the password is incorrect];
at org.elasticsearch.ingest.CompoundProcessor.newCompoundProcessorException(CompoundProcessor.java:156) ~[elasticsearch-

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
- Run PTSF_GEENFEED process to do a full build of a search index that has return results that contain password protected and/or encrypted attachments


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the affected search index does not contain all of the expected results

Changes

Cause

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