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EGL 9.2: Spreadsheet Journal (JRNL1_WS) Template Crashes When Adding Header Information In Windows 10 (Doc ID 2537503.1)

Last updated on MAY 01, 2019

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


Journal template crashes when adding header information in Windows 10

Associates using Windows 10 are unable to upload their journal templates in Excel, it crashes upon attempting to enter the journal header information. However users with Windows 7 operating systems do not have this issue.

 

ERROR
-----------------------

Microsoft Excel has stopped working



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open JRNL1_WS
2. Click New Sheet
3. Add header

After hitting that header button Excel crashes


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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