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ELM 9.2 - Scheduled Report Email Carries Corrupted URL (Doc ID 2538854.1)

Last updated on MAY 06, 2019

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Report emails containing URLs became corrupted and are no longer functional.

We set scheduled reports from Peoplesoft Learning but the email carries the corrupted URL, and not direct us to the process monitor page.

EXPECTED BEHAVIOR
-----------------------
URLs should be functional

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Schedule process (CDM.RPT, PSQUERY, RAOBJCHG (SQR))
2. review emails generated upon completion

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot click on the URL to proceed. Reports cannot be viewed.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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