My Oracle Support Banner

Candidate Gateway Does Not Load (Doc ID 2538871.1)

Last updated on MAY 06, 2019

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Upgraded to HCM 9.2, PUM 29
PeopleTools 8.57.04
Candidate Gateway

Candidate gateway is taking 10 minutes to load and is inconsistent in display once it loads. The page does not load all the icons and buttons. Eerrors found in app server logs.

Error:
ErrorReturn-> 236 - First operand of . is NULL,
so cannot access member HRS_SITE_ID. (180,236)
HRS_CG_CAREERS_FLU.Controller.CustomAction.OnExecute
Name:RenderMenuItems PCPC:4216 Statement:101
Called from:HRS_CG_SEARCH_FLU.Controller.CareersHome.OnExecute Name:doPostBuild Statement:338
Called from:HRS_CG_SEARCH_FL.GBL.PostBuild Statement:1

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.