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E-PORTAL: When Clicking on a Link within a Page in a Navigation Collection, the Menu Panel Disappears (Doc ID 2539459.1)

Last updated on MAY 07, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

PT 8.56.13

ACTUAL BEHAVIOR
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When the user clicks on a link within a page in a Navigation Collection, the left menu panel disappears

EXPECTED BEHAVIOR
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The left menu panel should stay for the user no matter what they click on in the content area of the Navigation Collection

STEPS
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The issue can be reproduced at will with the following steps:
1. Log into the application
2. Navigate to the "Student Homepage" homepage
3. Click on "Financials Account" tile
4. Under the "Account Services" section in the Navigation Collection, click on "View Student Permissions"
5. Under the "Student Permissions" tab, click on "Grant Permissions"
6. Notice that the left panel disappears

However, if you go back to the 'Financials Account' tile, click on Account Services -> View Student Permissions, if you click on 'Student Permissions' even though the focus is on that tab already, then if you click on 'Grant',
it opens the page within the frame.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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