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E-ES: "Failed to parse query [-]" Error Seen in msgLog.html When Search String Has Space Around Hyphen ' - ' (Doc ID 2540199.1)

Last updated on APRIL 24, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

When attempting to goto Solution tab of a case in CRM Helpdesk, the following error occurs on screen:

(18065,10363)

In Integration Broker msgLog.html with ig.log.level=5, we see the following error in Response Section:

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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