SQL Error When Attempting To View Life Event Templates in DB2 Environment: An error has occurred that has stopped this transaction from continuing. (Doc ID 2540371.1)

Last updated on AUGUST 23, 2023

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

In a DB2 environment, when the user attempts to open the Template page on the eBenefits Life Event menu, it fails with the following generic error:

ERROR
-----------------------
An error has occurred that has stopped this transaction from continuing.
A SQL error occurred. Please consult your system log for details.

STEPS
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1. Navigate to Set Up HCM > Product Related > eBenefits > Life Event > Template.

Changes

Cause

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In this Document

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SQL Error When Attempting To View Life Event Templates in DB2 Environment: An error has occurred that has stopped this transaction from continuing. (Doc ID 2540371.1)

Applies to:

Symptoms

Changes

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!