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E-DPK: 'Deploying Oracle Database Server' Step Fails During the Deployment of HCM 92 PUM Image 30 DPK on Windows 2016 Server (Doc ID 2540506.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.57.05 version, PeopleSoft Update Manager, PUM environment

When attempting to install the HCM 92 PUM 30 on new Windows 2016 server an error occurs on the 'Deploying Oracle Database Server' step.


ERROR
-----------------------

*Error from command prompt
--------------------------------------
Deploying Oracle Database Server [FAILED]




*Error from setup log
--------------------------------------

2019-05-02 11:54:49 -0400 Puppet (notice): Applying pt_profile::pt_oracleserver
2019-05-02 11:54:49 -0400 /Stage[main]/Pt_profile::Pt_oracleserver/Notify[Applying pt_profile::pt_oracleserver]/message (notice): defined 'message' as 'Applying pt_profile::pt_oracleserver'
2019-05-02 11:54:49 -0400 /Stage[main]/Pt_profile::Pt_oracleserver/Notify[Applying pt_profile::pt_oracleserver] (debug): The container Class[Pt_profile::Pt_oracleserver] will propagate my refresh event
2019-05-02 11:54:49 -0400 Puppet (debug): Resource does not exist
2019-05-02 11:54:49 -0400 Puppet (debug): Port validation cmd: netstat -an | find /I ":1521 " | find /I "TCP" | find /I "LISTENING" >/NUL
2019-05-02 11:54:49 -0400 Puppet (debug): Oracle server listener port 1521 already in use
2019-05-02 11:54:49 -0400 Puppet (err): Oracle server listener port 1521 already in use
e:/psoft/PUM_IMG30/dpk/puppet/production/modules/pt_deploy/lib/puppet/provider/pt_deploy_oracleserver/deploy_oracleserver.rb:120:in `validate_parameters'
.
.
.
19-05-02 11:54:50 -0400 Puppet (debug): Processing report from chrispspum16.coc.ads with processor Puppet::Reports::Store
2019-05-02T11:54:50Eastern Daylight Time psftutils.py ERROR : Execution of Puppet command returned code [6]
2019-05-02T11:54:50Eastern Daylight Time psftutils.py DEBUG : Leaving apply_puppet_profile_sync
2019-05-02T11:54:50Eastern Daylight Time psft_environment.py DEBUG : Puppet apply of [pt_profile::pt_oracleserver] failed
2019-05-02T11:54:50Eastern Daylight Time psftutils.py DEBUG : Script execution ended at [2019-05-02:11:54:50]
2019-05-02T11:54:50Eastern Daylight Time psftutils.py DEBUG : Script execution status [Failed], time taken [00:34:50]


 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Deploy HCM 92 PUM 30 DPK on new Windows 2016 server


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot deploy HCM 92 PUM Image 30 to apply fixes

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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