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Fluid Student Financials Account Services Page Reverts to Classic Pages (Doc ID 2540984.1)

Last updated on DECEMBER 06, 2019

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On Campus Solutions 9.2, the Fluid Account Services navigation collection offerings can revert to Classic Pages using certain navigations.  Using the 'go to' drop down link will change the pages displayed to the Classic menu.  Selecting View Student Permissions from the navigation collection, and clicking Grant Permissions from the page displayed will suppress the navigation collection on the left hand side.  The student will see only Classic pages.

In all cases, if the Account service is selected from the tabs across the top of the page, the student will remain in Fluid pages.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into the application
2. Navigate to the "Student Homepage" homepage
3. Click on "Financials Account" tile
4. Under the "Account Services" section in the Navigation Collection, click on "View Student Permissions"
5. Under the "Student Permissions" tab, click on "Grant Permissions"
6. Notice that the left panel disappears

Using the navigation Financials Account tile,  Account Services, View Student Permissions and clicking on the Grant Permissions tab, the fluid page remains.

Pages impacted will depend on the options granted on the SF Institution Setup page at Set Up SACR, Common Definitions, Self Service, Student Financials, SF Institution Set.

PeopleSoft Enterprise Campus Solutions Community  Support Blog  Information_Centers  Maintenance_Advisor 

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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