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E-PTF: PTF On Windows 7 - "There was an error when PeopleSoft Test Framework was trying to login. Message: An error occurred while making the HTTP request to https://<machine:port>/PSIGW/HttpListnerConnector" (Doc ID 2542178.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : 8.56 version, PeopleTools Test Framework (PTF)

PTF error on Windows 7

Windows 7 workstations were configured and installed with the PTF client, however PTF does not login successfully.
User can get to the httpListeningConnector from the browser, and can ping the gateway. It seems like the client connection never hits the gateway - it errors off immediately. While checking the load balancer and the gateway, there is a gateway error when the browser "hits" the HttpListeningConnector.


ERROR
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An unexpected error occurred on the send
The client connection never hits the gateway - it errors off immediately. After checking the load balancer and the gateway, there is a gateway error when the browser "hits" the HttpListeningConnector.



There was an error when PeopleSoft Test Framework was trying to login.

Message: An error occurred while making the HTTP request to https://<machine:port>/PSIGW/HttpListnerConnector. This could be due to the fact that the server certificate is not configured properly with HTTP. SYS in the HTTPS case. This could also be caused by a mismatch of the security binding between the client and the server.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Configured and installed the PTF client on Windows 7
2. Can get to the httpListeningConnector from the browser and can ping the gateway is successful
3. Windows firewalls was set to off (allowing all inbound and outbound), but still the issue persist.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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