Approvals Tile Does Not Show Reporting Change Approval Transaction
(Doc ID 2542227.1)
Last updated on NOVEMBER 19, 2019
Applies to:
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Customer reports that when a Supervisor submits a request to assign his subordinate to another supervisor:
1. The transaction is NOT reflected on the Approvals tile.
2. The transaction is reflected under Manager Self Service > Review Transactions. When they click Approve/Deny, in Production, it takes them to a page that states "You have no pending approvals at this time".
EXPECTED BEHAVIOR
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Customer expects for the transaction to show on the Approvals tile and for the transaction to show under Review Transactions as well.
STEPS
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The issue can be reproduced at will with the following steps:
1. Sign in as a Manager and click on My Team tile
2. Perform a Reporting Change transaction on an employee
3. Check the Approvals Tile and note that the transaction doesn't show.
4. Check Manager Self Service > Review Transactions to see that the transaction isn't showing
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |