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Fluid Forms And Approvals doesn't allow formatting on instructions (Doc ID 2542678.1)

Last updated on JULY 07, 2020

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------

Users are facing issue related to the instructions tab for fluid form.
Whenever users are creating a form using 'Form Designer' Tile and adding Instructions to it, the data is always aligned in one line.
for Example
I enter 3 lines of instructions
Test Line 1
Test Line 2
Test Line 3
When I click on Save the content is rearranged as below
Test Line 1Test Line 2Test Line 3


EXPECTED BEHAVIOR
-----------------------
data should be allowed to be displayed on more than one line

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Click on Form Designer tile on the fluid home page
2. Add a text field to the page
3. Add your instructions
4. Click on next twice and then click on activate.
5. Go back to the fluid home page and open up form designer again and edit your newly created form:
6. Go to instructions
7. Note the instructions are no longer formatted
 
 


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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