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ESS FormI-9 Telephone Number Format Error (Doc ID 2543040.1)

Last updated on NOVEMBER 26, 2021

Applies to:

PeopleSoft Enterprise HCM eProfile - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


In I-9 Form, Why the 'N/A' value in the Employee's Telephone Number phone field errors out , when the help text says
"Providing your telephone number is optional on Form I-9, but this field cannot be left blank. Enter only numbers of your 9- or 10-digit telephone number. Enter N/A if you do not enter your telephone number."


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