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EPY: PSPPYRUN Failure During Paycheck Modeler "INSERT-MODEL-DATA (2,-1) PY_MOD_DERIVED.AGREEMENT_ACCEPT.FieldChange PCPC:7143 Statement:98" (Doc ID 2543094.1)

Last updated on NOVEMBER 10, 2020

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

PSPPYRUN Failure during Paycheck Modeler

In Production only, we have an issue with the COBOL SQL PSPPYRUN failing with the following error:
ErrorReturn-> -1 - Remote program PSPPYRUN failed with reason: INSERT-MODEL-DATA (2,-1) PY_MOD_DERIVED.AGREEMENT_ACCEPT.FieldChange PCPC:7143 Statement:98

Error appears on the start page of the Paycheck Modeler when user click the agreement check box. The issue might be intermittent and not all users get this error. Users which don't get the error can use Paycheck Modeler without any issues.
Users that do get the error do not get the error 100% of the time either.

ERROR
-----------------------
Remote program PSPPYRUN failed with reason: INSERT-MODEL-DATA (2,-1) PY_MOD_DERIVED.AGREEMENT_ACCEPT.FieldChange PCPC:7143 Statement:98


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in to PIA and navigate to the start page of the Paycheck Modeler
2. When users click the agreement checkbox the error is received.


Cause

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In this Document
Symptoms
Cause
Solution
References


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