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E-WF: SMTP Username And Password Not Accepted (Doc ID 2544100.1)

Last updated on MARCH 12, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : 8.56 version, Push Notification

When attempting to send SMTP emails with authentication enabled the following error occurs.

ERROR
-----------------------
Wed Apr 24 17:37:20 IST 2019 535-5.7.8 Username and Password not accepted. Learn more at
535 5.7.8 https://support.google.com/mail/?p=BadCredentials z33sm5590937edd.47 - gsmtp
Wed Apr 24 17:37:20 IST 2019 DEBUG MCFJEMAIL: Failed connecting to primary server: 'smtp.gmail.com

STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Trigger SMTP emails with authentication parameters set.


 

Cause

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In this Document
Symptoms
Cause
Solution
References


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