My Oracle Support Banner

When Procurement Card Administrator tries to Add Proxies to Cardholder it Pops-up Error: 'An error has occurred' (Doc ID 2546888.1)

Last updated on JANUARY 13, 2020

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When Procurement Card Administrator tries to Add Proxies to Cardholder / CC_EE_PROFILE it Pops-up Error:

 

ERROR

-----------------------

An error has occurred.

You may attempt to sign in again.

If you attempt fails, please contact your System Administrator.

Please make sure Webserver and Appserver are up. Mull

Sign in to PeopleSoft

 

 

STEPS

-----------------------

The issue can be reproduced at will with the following steps:

  1. Purchasing > Procurement Cards > Definitions > Cardholder Profile
  2. Within 30 seconds get the error.

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.