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External Award Load Batch Process not Selecting Unprocessed Records (Doc ID 2547571.1)

Last updated on JANUARY 30, 2020

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

An instance of the batch external award load process results in some portion of the records being processed, and the rest remaining unprocessed. As an example, one school saw the process halt due to a system problem (data deadlock) not directly related to the external award application functionality.  When users  attempt to re-run the process to load the remaining records, nothing happens. The expectation is the students students should be selected and processed based on having been marked unprocessed in the SFA_EA_LOAD_DTL table.


Cause

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In this Document
Symptoms
Cause
Solution
References


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