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E-FLUID/E-PORTAL: Error In Tile Wizard on PT8.57 - Parent Does Not Exist (Doc ID 2548594.1)

Last updated on DECEMBER 07, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.

Symptoms

On : 8.57 version, Fluid

Issue reported on FSCM 9.2 PUM Image# 30 on PT8.57.04

When attempting to create a new Tile, through Tile Wizard, the following error occurs.


Parent Folder "PEOPLESOFT APPLICATIONS" is not in portal "EMPLOYEE".
The specified parent folder object is not in the noted portal.


The issue can be reproduced at will with the following steps:
1. Navigate to Portal > Tile Wizard.
2. Click on the 'Create a new Tile' button.
3. Enter 'Tile Name' and 'Title' for the Tile.
4. Select 'Free Text' for 'Data Type'. Click 'Next'.
    Note: Data Type is irrelevant for the case. The error happens regardless Data Type.
  
5. Select a Content Reference, for example 'EP_VCHR_EXPRESS_GBL' (Accounts Payable > Vouchers > Add/Update > Regular Entry).
    Note: Sometimes error is shown right after selecting the content reference.

6. Enter 'Owner ID' - 'Payables'
7. Enter 'PeopleSoft Applications' as Parent Folder.
8. Click 'Next'. Error is shown.

Parent Folder "PEOPLESOFT APPLICATIONS" is not in portal "EMPLOYEE".
The specified parent folder object is not in the noted portal.
 

Another way to replicate the issue:

1. Navigate to Portal > Tile Wizard.
2. Click on the 'Create a new Tile' button.
3. Enter 'Tile Name' and 'Title' for the Tile.
4. Select 'Free Text' for 'Data Type'. Click 'Next'.
    Note: Data Type is irrelevant for the case. The error happens regardless Data Type.
  
5. On the Tile Target Page, set the cursor to the Parent field, anywhere in the text 'PeopleSoft Applications'.

6. Click on the Prompt Lookup icon for the Content Reference field.
7. Error is shown:

Parent Folder "PEOPLESOFT APPLICATIONS" is not in portal "EMPLOYEE".
The specified parent folder object is not in the noted portal.

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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