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GP ABMGT: Proxies Who Are Not Currently Managers Cannot Approve Delegated Absence Requests Transactions Via Email Notification Link, Facing "You are not authorized for this page" Error (Doc ID 2548610.1)

Last updated on JANUARY 12, 2022

Applies to:

PeopleSoft Enterprise HCM Absence Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Proxies are not able to approve/deny/push back Absence Requests using Fluid Transactions.
When they select the URL from the email notification notifying them of the pending request the following error is returned:



The issue can be reproduced at will with the following steps:
1. Manager Delegates Authority to employee
2. Proxy accepts the delegated authority
3. Delegator's Direct Reports submits Absence Request
4. Proxy selects link from email notification of Pending transaction
5. User receives above error


In addition, if they try to approve the Absence Request from PIA they do not see the Approvals tile in the Manager Self Service homepage.

Cause

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In this Document
Symptoms
Cause
Solution
References


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