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No Active Applications on Admissions Tile When Fluid Applicant SS Setup Has Sequence 2 (Doc ID 2548611.1)

Last updated on DECEMBER 03, 2019

Applies to:

PeopleSoft Enterprise CS Recruiting and Admissions - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Recruiting and Admissions Other


Active Applications disappearing / "No active application" shown from Applicant Homepage, Admissions tile when Sequence 2 is added on Fluid Applicant SS Setup.

ERROR
-----------------------
No active application


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to SetUp SACR > Product Related > Recruiting and Admissions >
Applicants > Fluid Applicant SS Setup
2. Create or make sure there is 1 active sequence for your chosen
Institution, Academic Career & Admit Term (e.g PSUNV, UGRD, 0820)
3. On the Display Options tab, fill in the following:
- Time Period for Application - Begin
- Program Action = APPL
4. Create a new application for the combination of Institution, Academic
Career & Admit Term (PSUNV, UGRD, 0820)
5. Logout and login back in as applicant
6. Check out the Applicant Homepage, Admissions tile -- notice it shows 1
active application
7. Logout and log back in as superuser
8. Add another sequence (Sequence 2) to Fluid Applicant SS Setup created in
#2.
9. On the Display Options tab, copy the same Time Period for Application -
Begin
10. For Program Action, select ADMT and fill in the Action Reason e.g AUTO
11. Go back to the application created in # 4
12. Add a new Application Program Data and put in the same value for Program
Action and Action Reason selected in # 10.
13. Logout and log back in as Applicant
14. Checkout the Applicant Homepage, Admissions tile -- notice, No active application is shown.


Cause

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In this Document
Symptoms
Cause
Solution
References


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